Cancellation and Refund Policy
Appointments, assessments, memberships, shifts, travel blocks, and event services may require advance staffing, route planning, supplies, and reserved time. Clients should provide notice as early as possible when a change is needed.
Specific cancellation windows, deposits, late-cancellation charges, nonrefundable third-party costs, membership terms, and refund eligibility are provided in the applicable quote, payment page, invoice, or written service agreement. Those written terms control.
Completed services, used supplies, third-party laboratory or kit charges, shipping, travel already incurred, and time already provided may not be refundable. Duplicate or erroneous payments should be reported promptly for review.
Questions may be directed to info@gentlehandwellness.com or 862-287-6668.